IT Officer (holding the functional title of Assistant IT Manager) / IT Technician (several posts) in the Department of Obstetrics and Gynaecology, School of Clinical Medicine (Ref.: 534696) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal subject to satisfactory performance and funding availability)
Qualifications and Qualities
- A Bachelor’s degree in Information Technology, Computer Science, or a related discipline
- A minimum of 5 years of relevant work experience, preferably with substantial knowledge in system maintenance, programming and audio-visual (AV) technologies
- Previous experience in a tertiary institution or public organization will be an advantage
- Proficiency in Microsoft Office 365 ecosystem (SharePoint, Teams, PowerBI, Power Automate etc.)
- Proven experience in Windows-based PC setup and troubleshooting (knowledge and experience in Linux-based machine is a plus)
- Sound knowledge in modern video conferencing systems such as Zoom, Microsoft Teams Webinar, Cisco Webex, and setting up corresponding equipment
- Experience in setting up and maintaining Network Attached Storage (NAS)
- Proficiency in web programming languages/tools such as PHP, Python, MySQL, HTML5, CSS, JavaScript, etc.
- Sound knowledge in modern Content Management Systems (CMS) such as SiteCore, Drupal and WordPress
- Demonstrated ability to deliver multimedia solutions, including photography, video production, and post-production editing
- Good command of written and spoken English and Chinese
- Self-motivated, adaptable, flexible, creative, and passionate about emerging technologies
- Strong sense of ownership, good interpersonal skills, and proven ability to manage priorities and deliver satisfactory results within tight timeframes, both independently and collaboratively
Key Responsibilities
The appointees will provide a broad range of technical support services, including but not limited to:
Digital Workplace & eOffice Optimization:
- Design and maintain Office 365-based digital workplace solutions, including SharePoint intranets, Teams collaboration hubs, and Power Automate workflows to streamline departmental operations
- Promote the adoption of Microsoft 365 applications to enhance productivity and remote collaboration
Multimedia & Digital Content:
- Produce high-quality multimedia content, including photography, video production, and graphic design, for departmental communications, events, and digital platforms
- Manage and curate content for departmental websites and social media channels
- Provide AV technical support for conferences, seminars, and events (including after-hours when required)
Technical Infrastructure:
- Develop and maintain full-stack web applications (front-end, back-end, database)
- Provide tiered technical support and troubleshooting services
- Configure and deploy computer systems and peripheral devices
- Conduct user training on software applications and IT protocols
- Maintain IT asset inventory and preventive maintenance schedules
- Enforce IT security policies and compliance standards
- Design and implement innovative IT solutions
Shortlisted candidates will be invited for an interview. Those with less experience and/or lower qualifications may be appointed as IT Technician.
A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.
How to Apply
The University only accepts online applications for the above posts. Applicants should apply online and upload an up-to-date C.V. Review of applications will start from April 2, 2026 and continue until April 19, 2026, or until the posts are filled, whichever is earlier.
